Sales Policy of Coutureupciteino
Effective Date: January 2, 2025
Welcome to Coutureupciteino, your trusted destination for high-quality musical instruments and accessories. This sales policy is designed to provide transparency and ensure a seamless shopping experience. By purchasing products from our store or website, you agree to the terms outlined below.
1. Contact Information Coutureupciteino Street: 7812 Lewis Chapel Cir #204, Lorton, Virginia Phone Number: (703) 541-1023 Email: info@coutureupciteino.com Website: www.coutureupciteino.com
2. Payment Options
We accept the following payment methods:
Credit and debit cards (Visa, Mastercard, American Express, Discover)
PayPal
Bank transfers (for large orders)
Gift cards issued by Coutureupciteino
Note: All payments are processed securely. We do not store sensitive payment details on our servers.
3. Pricing and Promotions
All product prices are displayed in USD and include applicable taxes unless stated otherwise. We strive to provide accurate pricing but reserve the right to correct any errors or omissions.
Promotional offers, discounts, and coupons cannot be combined unless explicitly stated. These offers are valid for a limited time and may vary between our physical store and online platform.
4. Shipping Policy
4.1 Domestic Shipping
Standard Shipping: 3-7 business days
Expedited Shipping: 1-3 business days
Free Shipping: Available for orders over $200 within the continental United States
4.2 International Shipping
We ship worldwide. Shipping fees and delivery times vary by destination. Customs fees, import duties, and taxes are the responsibility of the customer.
For more information, visit our Shipping Policy.
5. Return and Exchange Policy
We offer a 30-day return and exchange policy from the date of purchase, provided the item is in its original condition and packaging. Certain items, such as custom instruments and clearance products, are not eligible for return or exchange.
To initiate a return, please contact our support team at info@coutureupciteino.com.
6. Warranty and Repairs
Many of our products come with manufacturer warranties. We also provide in-house repair services for instruments purchased from our store.
To learn more, visit our Warranty and Repairs page.
7. Customer Support
Our dedicated customer support team is here to assist you with any inquiries. Reach us via:
Phone: (703) 541-1023 (Mon-Fri, 9 AM to 6 PM EST)
Email: info@coutureupciteino.com
Live Chat: Available on our website
8. Privacy Policy
We value your privacy. All customer data is handled in compliance with applicable laws. For more details, please review our Privacy Policy.
9. Terms of Service
By purchasing from Coutureupciteino, you agree to our Terms of Service, which govern the use of our website and services.
We thank you for choosing Coutureupciteino for your musical needs. Should you have any questions about our policies, feel free to contact us at any time.